B2C businesses are getting ready for the holiday season. While you don’t want to start marketing for the holidays too early, you do need to stay on schedule. With social media and email marketing becoming increasingly important to consumers, B2C businesses need to develop a more sophisticated holiday marketing calendar. The holiday marketing calendar will […]
How Does ACH Credit Card Processing Work?
Even though it takes just seconds after swiping a customer’s card to get approval from her bank on a sales transaction, what’s happening behind the scenes is actually pretty complex and involves multiple organizations. And while you sign up with in-store or ecommerce ACH credit card processing services so that you don’t have to worry […]
Merchant Services Terms You Need to Know
Whether you’re just getting started using a wireless credit card terminal or you’ve been with a merchant services provider for years, it can be helpful to understand certain key merchant services terminology. Here’s a rundown of some basic merchant services terms you should know. Automatic Check Handling (ACH) Automated Check Handling, also known as ACH, refers to […]
IVR Payments Via ACH Processing
IVR Payments Using ACH Processing Businesses need to offer their client base multiple payment options. An automated cost effective method for 24/7 pyment collection is using an IVR [Interactive Voice Response] solution. You can take the hassle and manpower out of managing inbound customer phone using ACH Payments phone-based payment system. Easily accept ACH and credit […]
4 Tips for Better Customer Service with Social Media
Customer service with social media is a trend, and customers are expecting to get questions answers and problems solved on Facebook, Twitter and other forms of social media. Just as everyone expects your company to have a website, pretty soon customer service via social media will be the norm. If your company is doing any […]
Consumers Prefer Credit Cards Over Cash
Cash is No Longer King – Consumers Prefer Credit Cards With the average consumer using a credit card 119 times in a year, it should be no surprise that cash is no longer king. Being able to use a credit card virtually anywhere –online or off–makes it the payment method of choice for the majority of […]
ACH for Collections
Use ACH Processing for Collections The economy is tough and this inevitably leads to an increase in late payers. Businesses and consumers are looking to delay payment as long as possible. Many business owners rely solely on mailing invoices and then hope that payment gets mailed in. If after repeated mailings the business owner may […]
Can Google Voice Solve Your Phone Blues?
Can your business afford to miss a call? Smaller businesses in particular do not always have the personnel to make sure the phones are covered. “Covered” does not mean that someone is checking the voicemail messages. “Covered” means “Ring!” “Hello, XYZ Company! This is Lori. How may I help you?” If prospects and customers call […]
What is a Merchant Service Provider?
If you accept debit or credit cards at your business, you’ll need to choose a merchant service provider. This is a company that provides transaction services for your business; i.e.: helps you process card payments so that you can complete a sale. There’s really no way around working with a merchant service provider if you […]
Basecamp Efficiently Organizes People and Projects
Remember this story? “There were four people named Everybody, Somebody, Anybody, and Nobody. There was an important job to be done and Everybody was sure that Somebody would do it. Anybody could have done it, but . . ” Virtually any company can get more organized and productive with Basecamp. Organizing projects and assigning accountability […]
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