“Facebook Offers” is a new Facebook feature that businesses can use to offer promotions or discounts to fans of the business’s Facebook page. An offer can be for online purchases or in-store, or both. For example, if a business created a buy-one-get-one offer on a particular product, redeemable both online and in-store, fans can either […]
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Facebook Business Page 7 Steps to Success
Maybe you are wondering what all the excitement is over Facebook business pages. Perhaps you have created one and aren’t seeing results. Here are some tips to move forward. If You Haven’t Already, Start Your Page. You’ll need to budget time or money to set up a professional-looking Facebook business page. If you know how […]
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Negative Comments on Your Facebook Business Page
Most small business owners are delighted when their Facebook page attracts lots of fans and generates interest in its products and services. But what do you do when an unhappy customer posts negative comments on your page? Here are some ideas on how to handle this all-too-common situation. First of all, stay aware of what […]